A+ Certified Staff

Microsoft Certifications:

The Microsoft Certified Professional title is an international qualification characteristic and stands for founded knowledge over the line of Microsoft products

 Having a (MCSE) Microsoft Certified system Engineer certification allows the qualification to plan Windows NT and BackOffice based IT platforms efficiently & implement as well as offer training and support. © 2004 Microsoft

Microsoft® Certified Partners are independent companies that offer their clients leading-edge technology through consulting, deployment, remote and on-site maintenance, helpdesk support, packaged software applications, hosting services, training, and more. Microsoft Certified Partners encompass a broad range of expertise and vendor affiliations and have experience ranging from networking, e-commerce, collaboration, business intelligence, and other leading edge disciplines

Novell Certifications:

 CNE training gives you a wide variety of network support skills that allow you to keep your company's network running efficiently - with less downtime. As a CNE, you solve advanced company-wide support problems and high-level network problems. You perform planning, installation, configuration, troubleshooting and upgrade services for networks.

Certified Novell Administrators (CNAs) provide on-site administration for software users in a variety of work environments, including professional offices and small businesses, workgroups or departments, and corporate information services (IS). In short, CNAs handle the day-to-day administration of an installed Novell networking product: NetWare 6, NetWare5, NetWare 4.11 (Internet Ware) or GroupWise

Why certification is important... 

Recognized proof of professional achievement: The A+ credential validates that the holder has reached a level of competence commonly accepted and valued by the industry. 

Training requirement: A+ Certification is being adopted as a prerequisite to attending certain vendor's training courses. Vendors find they can cut their training programs by as much as 50% by requiring that all attendees are A+ certified.
 
Customer confidence: As the general public learns about A+, customers will require that only certified technicians be assigned to their accounts.
 
Companies' benefit from improved productivity: Certified employees perform work faster and more accurately. Certified personnel accomplish service calls faster and more completely: an estimate of 60-75% faster. 

Customer satisfaction: When employees have a credential that proves their competency, customer expectations are more likely met. More business may then be generated for the employer through repeat sales to these satisfied customers.